Privacy Policy

This privacy policy confirms that Camp Thailand` it takes the security and privacy of all of our customers incredibly seriously. We do our utmost to conform with UK and European Data Protection Legalisations or the Legislations of the country in which your local Camp Thailand office is based if differs and dependent on the local Camp Thailand site to the country designated to you.

This website was created by Camp Thailand Limited, company number 07121428. The site itself is copyright protected by Camp Thailand with all rights reserved including any Passing Off legislation that would be deemed to hurt the goodwill of the brand and organization. Our programmes are registered European trademarks and protected trademarks in other countries. You are not allowed to copy, change, reproduce, distribute, transmit or post any part of this website or Camp Thailand  materials without the written permission of Camp Thailand. You may, nevertheless, print pages of the site for your personal use.

Disclaimer

The materials on this site(s) are provided for informational purposes only and are not certain to be current, precise or complete. This site is for your personal use only and may not be used for any commercial purpose without prior agreement of the directors of Camp Thailand Limited.

Statement of Privacy

Camp Thailand has created this privacy policy statement in prolongation of our commitment to privacy. The following discloses our information gathering and distribution practices. This policy is effective as of Jan 1 2010.

We reserve the right to change this statement at any time we see fit or necessary. Therefore, in order to view our latest privacy practices, please review this privacy policy statement regularly. By using our Camp Thailand site, you are deemed to have accepted the terms of this privacy policy.

In order to run Camp Thailand, the following information may be collected in order to administer your site, sort out any problems that we may have in terms of information technology or for general statistics. This includes country of origin, IP addresses or safety of Camp Thailand, including the prevention, detection, investigation or prosecution of attacks against our Camp Thailand site or network. Where Camp Thailand engage third party contractors outside of its sister organisation Invasion to perform services for us, those third party suppliers may at times be required to handle your personal information. Under these circumstances, those third party suppliers must safeguard this information and must only use it for the purposes for which it was supplied, although we are not responsible for ensuring this the site does contain links to other sites or responsible for the privacy practices or contents of them. Other than the above, we will not disclose your personal information without your consent unless disclosure is either necessary to prevent a threat to life or health, sanctioned or required by legislation, reasonably necessary to enforce the law or necessary to investigate a suspected unlawful activity.

Personal Information Collected that is not in public domain, Disclosure and Security

It is necessary to collect information that is non-public personal information about you that either is provided to us by you or that we obtain with your permission. This includes items such as (but not definitive) name, gender, student status (if applicable), address, phone number, email address.

For potential, current and former Camp Thailand participants, we do not disclose to anyone other than our employees or representatives any nonpublic personal information obtained in the course of our business, except with your consent or as required by law or to protect the rights, property or safety of Camp Thailand. Be aware that it is possible that we could be forced to disclose such information in response to the service upon us of a subpoena issued by a court or agency.

Camp Thailand retains all archives relating to applicants and participants as part of our business. In order to assure the confidentiality of your nonpublic personal information, we maintain physical, electronic and procedural safeguards that conform with our high principles.

Our Camp Thailand site has electronic, physical and procedural security measures in place to protect against the loss, misuse and modification of the information that we have in our disposal.

Cookies (These ones you can’t eat…)

Camp Thailand from time to time may set and access cookies on your computer. Cookies are tiny pieces of data set by your web browser and stored on your hard-drive. Camp Thailand primarily uses cookies to remember your preferences, such as your home country, to help personalize your visits to our website and help facilitate navigation through the site. Cookies are non-essential and you can configure your browser to accept, reject or notify you when a cookie is set. You may, however, not be able to access all features of the Camp Thailand website if you have disabled your cookies.

Opting Out or Choices

Please contact your Camp Thailand if you wish to change your e-mail address or opt-out of receiving email messages. However, as stipulated in all Camp Thailand Program Agreements, we must be able to contact current, paid Camp Thailand participants via e-mail from the time of application until the completion of the program. Upon completion of the Camp Thailand program, former participants will be able to opt out of receiving further e-mails from us.

Your Own Data

You can find out what personal information Camp Thailand holds about you by sending us an email. We reserve the right to charge you a fee of up to £10 for dealing with your data request. We will acknowledge your request as soon as we are able to and should we be prevented from disclosing your personal information We will give you reasons for our refusal.

Booking and Payment Terms

  1. You can book with us on the phone, online, on your mobile or in person. You must be 18 or over to make a booking unless attending a special U18 program. Your booking must be made in the exact way your name appears in your passport.
  2. When you book a place on most trips you have the following options with regards to deposits and payments:
    1. Full Payment: Sign up with a £10 application fee and get accepted to one of our programs, then pay in full immediately.
    2. Payment Plan: Pay just £109 at time of booking, and make equal monthly payments starting from the first month following your booking and your last payment is to be made one full calendar month prior to departure. The deposit payment must be paid on a debit or credit card, and then we’ll provide you with a standing order form for your bank. Payment plan does not apply for trips departing within 8 weeks of booking. The payment instalments and deposit are non refundable. However in the event that your trip choice of dates becomes unavailable for any reason, we will refund your payments or transfer them to another trip.
    3. If you book more than one trip at the same time as part of your travel itinerary, you may have to pay more than one deposit, depending which trips you choose.
  3. If you fail to make a payment on time, either on the payment plan or on the normal plan, we will deem your trip cancelled and you will lose payments made and will be liable for cancellation charges. If you wish to rebook a place back onto your trip, you will need to contact us in writing and you will be required to pay an admin fee for any trip you choose to rebook.
  4. If you are booking a trip that departs within 8 weeks of your departure date, full payment is due with your booking to secure your place.
  5. If you wish to make date changes to a booking after we have issued your deposit confirmation, you must inform us in writing by email. Changes made before we issue your confirmation are free. If you want to make a date change to your booking after we have issued a confirmation, provided it is made prior to 8 weeks before departure, there will be an administration fee of £30. If you want to make changes within 8 weeks of departure please contact us in writing or email to request your change. If it is possible to make the change we will confirm how much this will cost. If it is not possible to make the change you have the option to continue with your original booking or cancel the trip. In the event that you cancel, cancellation charges will apply. If your change means that your trip price increases, you will need to pay the difference to us at the time of making the change. If your change means that your trip price decreases, we will refund you the difference. If we allow you to postpone your booking, you must choose a new start date within one year from the date we postpone your trip.
  6. If you want to cancel your booking you must do so in writing, by letter or email. Upon receiving the cancellation request we will proceed with the refund policy highlighted in our refund policy.
  7. In the event there are unusual extenuating circumstances regarding your cancellation (such as the loss of an immediate family member) please write to us explaining the situation and we will do our best to deal fairly with you.
  8. If you have paid for flights and wish to cancel the flights, you may, or may not, be entitled to a partial refund on the cost of flights, depending entirely on the rules applying to the fare type. When you book flights it is your responsibility to make yourself aware of the cancellation/refund policy on your ticket. Invasion Flights cannot be held liable for any flight refunds or change fees.
  9. If we have to cancel your booking for operational reasons, for example if the minimum number of passengers required on the trip does not materialise, we will make a full refund of monies you have paid us for the programme, or offer you a suitable alternative trip. Invasion Camp Group cannot be held liable for any flight refunds including any costs for changing flights.
  10. If you leave your trip before the end for any reason we will not be liable for any refund of the unused portion.
  11. If you book more than 12 months ahead of your programme start date or book a trip as open-dated/unknown start date, we cannot guarantee that the price of your trip will not increase. But if you pay for your trip in full at time of booking, we will guarantee that you will receive no increase in price with the exception of visas.

Got a Question?

If you have any questions about this privacy policy statement, the practices of this site, or your dealings with Camp Thailand please contact us by email to info@summercampthailand.co.uk and we will get back to you.


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